Key Accounts Manager, Douala-Cameroon
Contract Type CDI
The Key Manager implements the company’s policy on the management of strategic customers (they accounts and grouped customers, and contributee to consolidating and increasing sales, collection and customer satisfaction as well as prospecting new customers in accordance with the standards and procedures in force
Main Activities and Tashes
Strategic Management
- Implements policies and procedures for managing strategic customers,
- Implements performance indicators and scorecards of processes under his responsibility
- Manages the budget
Operational Management
- Coordinates the implementation of strategic action plans
- Monitors the performance of the unit
- Manages Special customer contracts
- Coordinates the Certification of administrative and street lightting bills
- Supports special customers in the development of their activities;
- Validates the economic indices of the monthly High-Voltage billing.
Resource Management
Management of the human material and financial resources allocated to his Unit)
Management of safety and environmental protection system(application of company safety environmental policies and procedures)
Your profile
- Have a post-graduate diploma (GCE A/L + 5) 0 management or in the business sector of the company;
- Have at least 10 years of professional experience, including 5 in managerial positions.
Technical Shills
- Commercial, relational shills (communication, coordination) and survey methodology;
- Strong experience In sales and in the management of sales teams;
- Knowledge on how to understand the environment, marhets, energy supply and related services as well as billing;
- Mastery IT tools;
- Ability to negotiate, argue and convince;
- Ability to work across the board;
- Availability and resistance to stress;
- Be responsive and adaptable;
- Sense or innovation and curiosity;
- Be rigorous and independent;
- Have a sense of analysis and open-mindedness.
NB: If someone requests for money in exchange of employment at Eneo, It is illegal. You can report this 698 280 000. or via the web portal eneo.ethicspoint.com
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