Communication Assistant

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Informations Générales

Formation(s)

Expérience professionnelle

July 2018
Logistics Transportation Inc Dispatch Agent

•       Oversee all communications within specifically assigned territories.

•       Monitor daily shipment inventories and logs to verify that items were picked up at the right designated times with the correct route info.

•       Work directly with customers discussing shipping options and calculating costs to deliver mail and freight domestically and internationally.

•       Coordinaternwith freight manager and other shipping department personnel to help track down deliveries that are either lost or delayed.

•       Use tracking software to follow the progress of shipped items and to both confirm their receipt and notify customers of completed deliveries.

•       Process and record the paperwork accompanying certified mail or payment on delivery packages.


June 2015
Administrative Assistant Maison du Plombier –

•       Provided general administrative and clerical support including data entry, mailing, scanning, faxing and copying to management.

•       Maintained electronic and hard copy filing system.

•       Created a more efficient word database for tracking our containers overseas which decreased production time by 20%.

•       Scheduled and coordinated meetings, appointments and travel arrangements for Managers.

•    Ordered workplace supplies and maintain records.

  • Greet walk-in customers and other visitors and orientate them to specific destinations.

2014
Michael and CO Education Services Assistant Communication Officer,

•       Handled customer inquiries, complaints, and other issues through e-mail, phone calls to ensure customer satisfaction.

•       Planned and organized seminars in educational institutions to advertise our services.

•       Managed customer information files and compiled data, and supplementary information to maintain research activities.

•       Composed, proofread and translated letters and documents in French and English for the company as needed.


May 2010- May 2013
SIPN Sarl ‘Oilfield Services and Rentals’ Administrative Assistant

•       Received visitors and provided them with the necessary information and assistance they needed.

•       Prepared records check over and proofread correspondences, invoices, presentations, brochures, publications, reports and relevant material.

•       Set up manual and automated information filing systems.

•       Translated administrative documents from  Frenchrnto English.


Note d'aptitudes

English
100%
French
60%
Communication and Customer service
90%
Leadership and Teamwork
80%
Multicultural Interaction
80%
Technical Expertise; Computer knowledge
90%
Research and Record Maintenance
70%

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Formation(s)
Expérience professionnelle
Note d'aptitudes

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