Office Manager

Responsibilities typically include:
organising meetings and managing databases
booking transport and accommodation
organising company events or conferences
ordering stationery and furniture
dealing with correspondence, complaints and queries
preparing letters, presentations and reports
supervising and monitoring the work of administrative staff
managing office budgets
liaising with staff, suppliers and clients
implementing and maintaining procedures/office administrative systems
delegating tasks to junior employees
organising induction programmes for new employees
ensuring that health and safety policies are up to date

Qualifications and training required

A degree can sometimes be beneficial and this career is open to graduates from all degree disciplines. However, the following skills are very important:
experience in an administrative role
knowledge of software packages
good interpersonal and time management skills.

Key skills:

Reliability and discretion: you will often learn of confidential matters
Adaptability
Communication, negotiation and relationship-building skills
Organisational skills
Problem solving skills
Initiative
Leadership and the ability to ‘make things happen’
Budgeting skills
Attention to detail.

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